FAQ

1. Where do you ship to?

We currently ship across the United States and are working to expand to more regions.

2. What are your shipping options?

We offer the following shipping methods:

Express Shipping (3–6 business days): $20
Standard Shipping (7–14 business days): $10
Free Shipping (7–14 business days): $0

Orders are processed within 1–3 business days before shipment.

3. How long does delivery take?

Express Shipping: 3–6 business days after dispatch
Standard / Free Shipping: 7–14 business days after dispatch

4. Do you offer free shipping?

Yes. We offer Free Shipping (7–14 business days) on eligible orders.

5. What makes your backpacks suitable for travel or hiking?

Our backpacks are designed for both travel and outdoor use, featuring spacious compartments, ergonomic straps, and durable materials to handle different environments.

6. Are your backpacks waterproof?

Many of our backpacks are made with water-resistant materials. Please check individual product descriptions for specific features.

7. Can I use these backpacks for carry-on luggage?

Most of our backpacks are designed to fit standard carry-on requirements, but we recommend checking airline size guidelines before traveling.

8. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email.

9. What is your return policy?

We accept returns within a set return window (typically 14–30 days). Items must be unused and in original condition. Please contact us before initiating a return.